The safer way to provide help: rescue stickers with QR codes now standard on all new Mercedes-Benz vans

The safer way to provide help: rescue stickers with QR codes now standard on all new Mercedes-Benz vans

Oct 31, 2014
Stuttgart
  • The QR code provides rescue services with quick access to all important information about the vehicle
  • The information is saved on a digital rescue card
  • The location of the rescue sticker is standardised for each van model
  • The sticker is available as a retrofit option on all vans built since 1996
Stuttgart – The increasing complexity of vehicle technology means that ever more factors need to be taken into consideration when effecting the safe rescue of vehicle occupants after an accident. Valuable support for rescue services in such situations now comes in the form of a rescue sticker incorporating a QR code, available for all Mercedes-Benz vans.
Scanning the QR code with a suitable code reader on a smartphone or tablet computer with camera opens up a digital rescue card. A live internet connection on the smartphone is, understandably, required. The rescue card shows important information such as the location of vital vehicle components such as fuel tanks, airbags and electric cables. Such information allows fast and safe rescue and helps to minimise the risks for occupants as well as for the emergency teams helping.
Mercedes-Benz is the first manufacturer in the world to equip all new vans as standard with the rescue sticker. The sticker is available as a retrofit option on all vans built since 1996. Retrofitting can be undertaken by all Mercedes-Benz service partners.
B-pillars and/or inside fuel filler flap: the location of the QR code is standardised for each van model
The location of the rescue sticker is standardised for each Mercedes-Benz van model, easily accessible to rescue teams. In the case of the Vito and the Sprinter it is located on the B-pillars on the driver's and the co-driver's side. In the case of the Citan the QR code is inside the fuel filler flap and on the B-pillar on the other side of the vehicle.
If no mobile internet connection is available, the rescue services can also make use of an app specially developed for this purpose. This solution allows rescue cards to be called up offline from the device's memory. The device memory can be updated with new and modified rescue cards at the touch of a button. The app will be available free of charge from 2015.
Support for rescue services: in the event of an accident, the rescue sticker with QR code provides important information about the vehicle. It is affixed to all new Mercedes-Benz vans as a standard feature.
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